It’s now possible to forward electronic messages (such as discharge summaries and referrals) internally to other employees at the clinic. Read more here.
The drop-down menu in the calendar is extended, making it easier to see more calendars at once.
It is possible to transfer journals up to 50MB.
Oppgjørskontoret has become DigiCare, the new name is shown throughout the platform, including in the customer list.
SLV warnings will no longer be received in Important messages. Warnings received before this update will still be available, but can be archived.
The scrollbar in the journal will be available when the zoom in Google Chrome internet browser is set to 100%.
When a HELFO service order is used several times, the receipt will show the sum per service order, e.g. 3 treatments at 40,00.
In the service order report the creation date is now used instead of the order date.
A bug-fix when exporting the tariff overview report.
The maximum number of self-bookable appointments will now also apply to group appointments.
In this update we’re introducing new functions for the HelseNorge integration, and several improvements and bug fixes.
Now you can self-define who at the clinic can receive the different message types sent from HelseNorge. Read more here.
In the e-contact and e-consultation window, a new information box shows who can read each messages (see where).
In prescription renewals and the inbox, visual improvements make it easier to see the list of prescriptions that the patient wishes to renew, along with the patient’s comment (see example).
Group appointments will not be bookable through HelseNorge
Only doctors, health secretaries and nurses have access to e-consultations that are generated from journal events.
E-contacts sent from the clinic to a patient will no longer appear in all other users’ inboxes, these will instead be shown in open messages. This will mean fewer dialogs in each of the user’s inbox.
It is now possible to add more participants when starting an e-contact or e-consultation. Here’s how you can make sure a colleague who will be involved can receive messages.
When a health professional other than the patient’s GP sends an e-consultation, the journal event now shows the correct name of the sender.
Services that are not enabled for the user in the Address Registry will not appear as an alternative in Hove Total.
“Last activity”, “Last message” and “Last message from” in the inbox now update correctly.
Rules for which patient list has access to book a specific type of appointment is now reflected in HelseNorge.
The platform is updated with several improvements and bug fixes.
Improvements to forms
On selected lab forms, you are now notified if you need to mark the form using a pen to show which tests should be taken.
Use tab to select checkboxes in forms.
It’s now faster to preview a completed form that is saved in a journal note.
Telephone consultations are now indicated with a solid blue telephone icon. If a patient is booked for an appointment, you can click on the icon to start the telephone consultation.
If the clinic doesn’t use our phone system, the patient card will open and the patient’s telephone number will be displayed.
You will be notified when you have set up a telephone consultation for a patient who does not have a telephone number. In important alerts you will now only see messages that are marked as important. This includes those that are checked as important in the communication module and messages with a high priority (three stars).
The calendar now shows a default view of 07:00 - 17:00 for new users, ensuring fewer new users need to make changes.
It is possible to add drafts of a journal note to an epicrisis.
Printouts of group appointments now include participants’ name and date of birth.
Smartluker are now automatically excluded from holidays when creating your work schedule.
We have received feedback that the field of police numbers within an insurance agreement is not relevant and have therefore removed it.
Removed an unnecessary tooltip over date of birth on insurance claims.
We have made a number of improvements to optimise the reaction time in the telephone module.
The clinic’s name is shown in patient notifications.
When a group appointment is cancelled, the time period is now made available for online booking.
Patients can only book the maximum number of self-booked appointments per type of appointment.
All journal templates will be available when selecting a journal template in the treatment note.
Fixed a bug related to online visibility of smartluker. Read how it functions here.
Miscalculation of tariff G has been corrected.
Bug fixes related to HELFO payments.
New functionality and improvements in the app.
Joining a video consultation is easier:
Users now receive a push notification 15 minutes before their video consultation is due to begin. When the user taps the notification, they will be automatically connected to the virtual waiting room.
Users can now start video consultations directly from the home screen. A ‘Start consultation’ button appears next to the appointment time when a video consultation takes place in the next 15 minutes.
Other improvements include:
Identification timeout has been changed from when a user leaves the app, to 30 seconds. A user can come back to the app within this timeframe and avoid the requirement to identify with Biometric or PIN ID.
Improved analytics will help us better understand the causes of some infrequent crashes.
The platform is updated!
Website update Our website users can now define which online booking should be linked to on their website. Choose between external booking page without login or link to the patient portal. Read more here.
When downloading a patient list, the country code for the patient's phone number is included.
Appointment notifications on email show the name and duration of the appointment.
Only users with access to the patient's problem list will be able to access journal templates and document templates. Read more here.
In this update we have improved the system so that basic tasks and features are now available on tablets. Read more in this article.
Add important notes regarding the patient. A long-awaited function among our customers that gives you the opportunity to notify other employees about conditions around the patient or important reminders to yourself and your colleagues. The note is displayed when the patient is activated in the search field and in the patient’s journal. Read more here. Note that this feature is only available for our journal users.
Everyone at the clinic can now access an audit log. This gives you an overview of who has opened the patient card and the journal, per employee or per patient, based on your access rights. Read more about the audit log here.
Bug fix related to the Send button being inactive after choosing a period for the sick leave.
Fixed a bug where the text written in the field “Eventuelle andre innspill til NAV” (translation: Other input to NAV) might have been added to the field 7.1 when a sick leave is extended.
When extending a sick leave, the bi diagnoses in the original sick leave is automatically added to the extended version.
It is made clearer that field 11 “Backdating” must be filled out when a sick leave is backdated. This will reduce the chance that the sick leave message fails and must be filled in again.
Increased speed when syncing with RF.
Faster loading time for lab sheets and signing of lab results.
Improved loading time for larger journals.
Reduced load on inbox. The inbox is updated and receives new messages every fifth second, but if you want to retrieve messages manually, you can press the new refresh button (see how).
30 minutes intervals are now available to select in a smart slot.
Improved appearance to the time slot setup.
If the end time is added manually before selecting appointment types in a smart slot, the end time is kept after the appointment types have been selected.
If you add an appointment to a service order after completing it, the service order icon will appear on the appointment in the calendar.
Invoices can now be made under several circumstances as it no longer has to wait for other functions working on the service order to be completed.
New functionality in the app
Users can now see which appointment type they have booked (e.g. phone, video or face-to-face).
Users can now book telephone appointments. This is done in the same way as regular face to face appointments.
Added appointment length.
Updated appointment icons to show appointment type, for example a telephone consultation or a face to face appointment.
Changed time until appointment to show exact date and time of appointment.
Face-to-face meetings now display the appointment location, if it is specified in the appointment type. If no appointment location is set, the clinic’s visiting address will be shown instead.
Meeting type icons are now shown.
The clinic icon has been updated.
Various bug fixes, including:
The back arrow flow has been fixed.
Time formatting has been standardised across the app.
Background location functionality has been removed.
Support for Android versions <5.0 has been removed.
The calendar has new functionality
We have made timeslots smarter for the practitioner, for the patients and for everyone who uses the calendar.
Read how to set up and manage smart slots here:
You now have the possibility to archive reimbursment applications from HELFO and SLV applications that are located in your inbox (see where).
When deleting a service order the service order icon will disappear from a booked appointment.
The Archive button will no longer be visible on messages in the archive inbox.
Collected receipts were previously printed with one receipt on each page - now all receipts are collected in one overview, one page (see how). This ensures fewer pages to print and makes it easier for the patients to see their total amount for the chosen period. Read more about collected receipts here.
Exemption card 1 was shown as an exemption card 2 on the service order - this is now fixed, so exemption card 1 is the only remaining.
If you delete a custom tariff, you will no longer experience problems reusing the same tariff code.
We are now launching features as municipal joint settlement and reminders of Helfo settlements and several other improvements.
You are able to define which patients that are able to book the appointments available in your calendar. This means that you are able to differentiate between which appointments certain patients are able to book – without having to create separate calendars.
Define visiting address by using free text. For example: Next to the main entrance.
Tab previously known as Service codes is now called Rules. In addition to set the service codes for that appointment type attached to a calendar, you are able to choose specific patient lists for this appointment type.
Overview of which appointments that are attached to a patient list in your calendar.
It is even easier to send Helfo settlement on time by subscribing to reminders. Read more here.
The platform supports merging free cards ceilings 1 and 2.
If you receive a message that is not related to a patient, you can identify the message and enter it into the correct medical record.
Reminder to add full social security number on the patient when you use Helfo service codes. THis will make sure that the patients' deductible is registered properly in Frikortregisteret.
Extended history on billing card
Rate 701h quick test/antigen test covid-19 is available.
It is arranged to send municipal joint settlement.
You are now able to print out the appointment when it is a hidden appointment (Administrative appointement)
Challenges of sending referrals via DIPS Interactor have now been fixed.
Corrections to the user interface on accounting reports.
It is again possible to delete your own tariff codes.
Approved helfo settlements are now registered on the day they were approved and not the date they were sent.
This update includes several improvements to the PatientSky app:
Translations corrected in Google Play and App Store
Video consultations work as intended
Video header no longer blocks other elements on larger phone screens
The functions on the app's front page work as intended on all screen sizes and when using zoom settings on the phone
Push notifications on Android are fixed
Bug fixed related to typing text in an e-consultation
Line breaks are possible in dialogues
When you use the
When you click the button to go back, you are directed to the previous view and not to the home page
Text in the app icon corrected on Android
Read more about the app here.
Read our update with new functions and improvements.
A new report on tariff usage is available for export in the Economy module. The report gives an overview of a practitioner's tariff usage within a custom time period (see where).
Improvements to online booking without login:
The button for completing the booking is made more accessible when the patient is using a phone. This ensures that the patient completes the booking.
The date picker has become more user friendly. Use the arrows to change month and year.
The patient is informed if the chosen appointment type is unavailable for the next six months.
The full text in the email field is now visible.
Bug fixed related to entering the phone number.
Graphic adjustments when ordering from a mobile device.
The search field in the journal displays results when searching for journal events using free text.
When the start date of a sick leave is backdated in field 0, the dates back in time are made available in field 4.3.1.
If you are in the configuration module, you will now be able to open other modules using shortcuts.
In this update, we've upgraded the clinic module to fit the same design and workflow as other modules. Therefore all settings of configuration functionality are moved to the Configuration and settings - shown as a gear symbol in the left-side menu (see where).
In the clinic module this regards:
Clinic setup for the clinic administrator.
Other clinic tools are still available in the clinic module, such as patient lists and file archive (see where).
Filter for diagnosis codes in the file archive can be found in its own menu (see how).
SEO (Search engine optimalization) has been removed.
It's been added a comment field at the end date when absence is registered on an employee.
With the vaccination of Covic 19 have led to a few updates on the Norwegian Immunisation Registery (SYSVAK) integration:
The Covid19 vaccine is in the vaccine catalogue
You can add the reason the vaccine (risk group, healthcare staff, other or unknown cause)
Additionally, these changes have been made to the platform:
The ICPC-2B codes are available when creating a medical certificate
Eika Insurance company has been added to the portfolio meaning they will receive incoices through the platform.
The eLearning platform has been moved and the content is now more easily accessible here in the user manual.
These errors have been fixed:
You can edit previously created tariff codes
Journal notes which is connected to an appointment can now be saved
Possible to send forms requests through the platform
Translation of label.owner has been readded
If the synchronisation can't be completed due to lack of SSN or D-number
when the synchronisation is completed
Time of the last completed sync - and you can easily start a new one.
SakID is a national insurance case ID to a common network of insurance companies in Norway. The platform supports electronic invoices according to updates done in this registry, such as who should be invoiced.
DigiCare has developed an integration with PatientSky so that patients can book insurance treatments directly from the "Bli Frisk" application to the practitioners calendar. Read more here.
Remember to congratulate your patients! See who has a birthday with the new icon in the patient field. (se hvor)
Now everyone at the clinic can transfer a journal, also healthcare secretaries on behalf of a GP.
PLO is messages sharing medical information about the patient. If you add these to the patient card, it becomes much quicker to send these messages from the medication module. Select the action icon and "Send PLO".
Automatic selected Requester based on roles when using the DIPS integration.
Now weekly templates get automatically updated in the schedule.