Prescriptions

Create prescriptions

To create a prescription, start by creating an instruction. Read more here.
Create a prescription by pressing Alt + R or select New prescription in the medicine overview.
Information from the instruction is supplied with the prescription. To change the details of an instruction, click the action icon, and edit instruction.

Overview of the prescription window

Choose the dosage amount

You can either choose one of the packaging options in the menu and enter the number, or enter the amount in the number of tablets (pieces) or in milligrams.

Lock the prescription

It will therefore be excluded from the LIB (medication in use) messages and retrieved with a reference number. If you select a locked prescription, you will be asked if you want a printout of the reference number when you select the e-prescription.

Choose the refund authority

Select any refund authority. The system automatically displays the legal basis for the medication or article. Find more information about each legal basis in the Refund tab.

Choose validity

By default, the dispatch date is set to today, and the prescription is valid for one year. These can be modified.
When you have added all the information for the prescription, click Update.

Saving the prescription

You can choose to either authorise the prescription now (by choosing the prescription type), or save as a draft.

Authorise a prescription

Choose e-prescription, or click the arrow icon to create a paper, telephone or fax prescription. When the e-prescription is ready to be collected from a pharmacy, the status will show as valid, and the info column will show the E icon.

Save as a draft

This saves the prescription, so it is ready to be created at a later point.
Health secretaries can use this feature to prepare a prescription and notify a doctor when it is ready to be authorised. When the prescription is saved as a draft, the relevant doctor will receive a new notification, and can authorise the prescription.
In order to send an e-prescription the patient must be registered with an address.

Prescription details

To get an overview of the details about the prescription, click on the action icon, and view details. Under the Events tab, you can get an overview of events related to the prescription (e.g. if it is approved in RF).

Prescription status

Prescriptions will have the status as Valid, Invalid and Draft.
The prescription becomes invalid when it is:
  • Discontinued
  • The dispatch is completed at the pharmacy. This is based on the dispatch information from the pharmacy.
  • Expired. This means when the end date of the prescription is back in time or that the prescription no longer exists in RF.
The prescription status also changes when you sync with RF, if the status of the prescription in RF has been changed.

Questions about distribution

Clicking Questions about distribution gives you details about the distribution of prescriptions at pharmacies. Hover your mouse over the arrow icon to get further information, including the number of packages and which pharmacy has received the delivery.

Renew a prescription

You can renew prescriptions in different ways:
  • Renew one prescription by clicking the action icon
  • Renew several prescriptions by highlighting the prescription terms and select Renew highlighted
  • Renew all prescriptions by category
  • Renew all prescriptions
The Post module shows prescription requests from patients.
You can choose whether secretaries should receive and work with these requests, or whether the doctors should receive them directly from the patients for faster processing.

Discontinue prescriptions

To discontinue a prescription, click the action icon on the prescription, choose Discontinue, and sign.

Prescriptions for people without a national identity number

Patients can get an e-prescription even if they do not have a Norwegian person number or a D-number.
Add the date of birth, and an address. If the patient is a tourist, a temporary address in Norway can be added.
When you create the prescription you will automatically get a reference number. This has to be given to the patient who will then use this at the pharmacy where the prescription is dispensed.

Prescriptions with parental/guardian viewing rights

Children between 12-16 have the right to hide their e-prescriptions from their parents or guardians.
For patients within this age group, there is a special choice for parental/guardian viewing rights on the prescription. If you check this, parents or guardians will not be informed of the prescribed medication.

Dispatch requests

This asks the pharmacist to oversee the delivery of a prescription to the patient.
Once you have filled in the prescription information, and clicked Update, you'll have an option to create a dispatch request.
Click Create dispatch request to the right of the prescription window. Then in the new window, choose the method of dispatch, the dispenser, and contact person.
When you choose the type of dispatch request, the prescription is automatically locked and assigned a reference number.
Last modified 6mo ago